Had a great stay! The corner twin suite was spacious and comfy. Loved being away from the noise but still close to food options like Sukiya and CocoCurry. Shuttle to the station was super helpful, too. Just wish staff had answered our emails sooner.

The studio suite was spacious and elegantly designed, perfect for long stays. Loved having a washing machine and a little kitchen! The staff was exceptionally friendly and accommodating.

Though the shuttle service was helpful, more frequent trips would improve accessibility for those relying on public transport.

i had a truly delightful stay except for the unhelpful staff who insisted on charging me ¥3000 for sofa bedding, doubling it from just a minute earlier. also, the shuttle bus inconvenience had me dragging my luggage 900m like some sort of peasant. i nearly gave a good review! just can't, overwhelmingly disappointing.

Unfortunately, our experience was marred by issues with the room size, which was quite cramped for two large suitcases and hand luggage. Additionally, we struggled with the check-in machine, which was confusing for our group with multiple bookings and did not allow separate payments. While the staff were friendly and stepped in to help, the overall guest experience could have been significantly improved with better technology and room arrangements.

spacious room but minor check-in hassle

The suite was spacious and elegantly designed, providing a cozy atmosphere for relaxation. Having all necessary amenities made the stay comfortable. The hotel's proximity to Shin-Osaka station was a major plus, especially with clean shops and stores nearby to explore.

The check-in process was slightly confusing, as the machine didn't accommodate multiple bookings efficiently.

The location is super convenient, just a 10-minute stroll from Shin-Osaka station, and the laundry facilities in the room are a big plus! Enjoyed the separate toilet and shower setup too.

Can’t fault the property in any way.

if you're looking for a comfortable stay with access to friendly staff and nearby supermarkets, this place is just right

Studio Executive Twin room with modern kitchen amenities, super friendly staff, easily walkable to Shin-Osaka Station, and great location for dining options.

Brand new hotel with exceptional cleanliness and welcoming staff. The shuttle to nearby train stations is a bonus after a busy day. Laundry facilities were handy, and I enjoyed the leisure area available for relaxation.

The laundry dryer took longer than expected to finish its cycle.

great amenities but check-in process could improve

The room was spacious and feature-rich, complete with a rice cooker and a full-size refrigerator. I appreciated the complimentary shuttle service that made it convenient to access the train station without having to walk far. The staff provided warm hospitality and went out of their way to accommodate me during my stay.

Great free wi-fi and 24-hour reception. Room was a bit small for two.